Privacy Policy

Effective Date: November 7, 2025

Welcome to Social From Text (DNFT, Inc.) ("DNFT", "we", "our", "us"). This Privacy Policy explains how we collect, use, share, and protect information in connection with our websites, applications, messaging services, AI-powered features, and related software (collectively, the "Service").

By using the Service, you consent to this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of the Service.

1. Information We Collect

a. Information You Provide

  • Messages and Content: When you interact with our AI-powered features, we receive and process message content, attachments, and metadata to operate the Service.
  • Contact Information: When you contact us or create an account, we may collect your name, email, phone number, or other identifiers.
  • Billing Information: For paid plans, we collect payment and billing details through secure third-party processors.

b. Information Automatically Collected

  • Metadata: Message timestamps, identifiers, conversation size, and routing information.
  • Usage Data: How you interact with Service features, device type, usage volume, and frequency.
  • Safety and Abuse Detection Data: We automatically collect and analyze data to detect potential child exploitation, including behavioral patterns, content characteristics, and risk indicators.

2. How We Use Information

We use collected information to:

  • Operate and improve the Service (process messages, generate responses, remember context).
  • Provide customer support.
  • Communicate with you about updates and alerts.
  • Maintain security and protect children (detect abuse, prevent exploitation, verify age).
  • Comply with law and enforce our Terms.

3. How We Share Information

We do not sell your personal information. We share data only as needed:

  • With Service Providers: Trusted partners like AI model providers, cloud infrastructure, and payment processors.
  • For Child Safety: We report suspected exploitation to NCMEC and law enforcement.
  • As Required by Law: We disclose information when required by regulation or legal process.

4. Data Retention

We store message content for processing and context memory. Paid plans may have longer retention. Safety-related data may be retained indefinitely to prevent repeat offenses and support investigations.

5. Data Security

We use industry-standard security measures including encryption in transit and at rest. However, no online service is 100% secure.

6. AI Processing

The Service uses third-party AI models to process and generate content. Your content may be transmitted securely to these providers.

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover a child under 13 has used the Service, we will terminate the account.

8. Contact Us

General Privacy Questions:
privacy@dnftinc.com
DNFT INC, 251 Little Falls Drive, Wilmington, DE 19808